Mike Ginsberg, president & CEO of Kaulkin Ginsberg Company, got together with various owners, operators, and subject matter experts in the accounts receivable management (ARM) industry. In this video, Mike sat down with Mike Baldwin, CEO of ARMStrong Receivable Management, and Mike Welliver, CTO of ARMStrong Receivable Management, to discuss the challenges (and opportunities) that came with implementing work-from-home solutions from an operational and technological point of view.

Mike Baldwin talks through trends in the commercial marketplace, such as how the COVID-19 pandemic has impacted placement volumes. Mike Welliver describes how his team has implemented technologies, such as digital communication tools while maintaining compliance.

Enjoy the below 47-minute video!

If you’d like to discuss anything in this video, other market trends, or your business in general, please contact us here to schedule a confidential call.