Mike Ginsberg, president & CEO of Kaulkin Ginsberg Company, got together with various owners, operators, and subject matter experts in the accounts receivable management (ARM) industry. In this podcast, Mike and Arnie Harris, Executive Chairman of Harris & Harris, discuss trends in the healthcare, utilities, and community-level government spaces – specifically how the COVID-19 pandemic continues to affect placement volumes in those verticals.
Arnie gives his perspective on hiring and retaining talent within his organization. The two also discuss challenges facing the industry today, including the fricition between what technology empowers collectors to do and what regulation permits collectors to do.
Enjoy the below 26-minute recording!
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