FIRST THINGS FIRST: EXPLORING CHALLENGES & OPPORTUNITIES FOR FIRST PARTY COLLECTORS

In an effort to transform the way that business is conducted among commercial and consumer credit grantors, debt collectors, debt buyers, technology innovators, and advisors, Kaulkin Ginsberg teamed up to produce Business Revolution Week: North America.

In this roundtable, three subject matter experts came together to discuss priority key performance indicators, changes in strategy as a result of the pandemic, the work from home model, and other pertinent topics. The experts include:

• Phil Newfeld, Bill Gosling, SVP of Strategic Operations
• Tim Casey, AllianceOne, Part of the Teleperformance Family, CEO
• Nathan Jones, CBE Companies, Vice President First Party International Operations

Enjoy the recording below!