Collection agencies are commonly perceived to be full of mostly white men. However, occupational data from the Bureau of Labor Statistics (BLS) illustrates that this stereotype has little basis in the reality of the modern debt collection industry. In collaboration with ACA International, Kaulkin Ginsberg is proud to release a new report highlighting the diversity in the collections industry. Specifically, the vast majority bill & account collectors are female, and are more likely to be of color than their peers in other industries. This diversity will be one of the pillars that supports the industry’s growth into the future.