Kaulkin Ginsberg Announces Major Transaction in the Accounts Receivable Management Industry

Teleperformance - AllianceOneTeleperformance Acquires a Leading Accounts Receivable Management Company in the US

August 1, 2007: Bethesda, MD –Kaulkin Ginsberg announced today that Teleperformance, through its subsidiary TP USA, acquired 100 percent of the share capital of Alliance One, a leading U.S. Accounts Receivable Management (ARM) company. Terms of the transaction were not disclosed. Kaulkin Ginsberg initiated this transaction and served as advisor to Teleperformance.

Alliance One, headquartered in Minneapolis, Minnesota, had 2006 revenues in excess of US$ 115 million and operates 12 contact centers in the U.S., Canada, and Jamaica. The firm is exclusively dedicated to first-party and contingency debt collection and serves a broad, diversified portfolio of blue chip clients through four vertical divisions: financial institutions, government, enterprise, and healthcare.

Teleperformance, with headquarters in Paris, France, is the world’s co-leading provider of outsourced CRM and contact center services, with 2006 revenues of US$1.824 billion. The firm has 275 contact centers in 43 countries, servicing over 75 markets and 12 nearshore and offshore locations.

Tim Casey, currently the Chief Operating Officer of Teleperformance USA, has been named Chief Executive Officer of Alliance One to complement the current management team of Alliance One.

“This acquisition gives Teleperformance a strong foothold in the ARM market and gives AllianceOne access to Teleperformance’s strong IT and multi-national call center infrastructure,” noted Mike Ginsberg, President and CEO of Kaulkin Ginsberg and lead advisor on the transaction.

“Our group decided to make a strategic move into the debt collection business a couple of years ago,” noted Daniel Julien, Chairman of the supervisory board of Teleperformance S.A.” The acquisition of Alliance One is a significant step as it gives us the ability to provide Accounts Receivable Management services in the US, which is the largest market in the world.”

“We are excited by our entry into the Accounts Receivable Management market in the U.S., and very pleased to welcome Alliance One, a group of professional managers that share our same values, into the Teleperformance family,” added Dominic Dato, the Chief Executive Officer of Teleperformance USA.

About Teleperformance:
Teleperformance (Euronext: FR 0000051807), the world’s co-leading provider of outsourced CRM and contact center services, operates under various brands, such as Teleperformance for customer acquisition, customer service and customer growth programs; as well as TechCity Solutions and Cash Performance, respectively, specializing in technical support and debt collection. In 2006, the Teleperformance Group achieved EUR 1,385 million revenues (US$1,824 million – exchange rate at December 31, 2006: EUR 1 < > = US$1.317). For more information, visit: www.teleperformance.com.

About Kaulkin Ginsberg
As the leading strategic advisor for accounts receivable management (ARM), Kaulkin Ginsberg has completed over 120 M&A transactions valued at nearly $3 billion. For ARM service providers, our value-add services focus on analysis, growth, and exit strategies. For credit grantors, our focus is on optimizing receivables management strategies.  Kaulkin Ginsberg’s media division publishes the most popular sources of timely industry news and information such as insideARM.com(TM) and The ARM Insider(TM). Kaulkin Information Systems creates secure and affordable workflow, document, and business process management technologies. Read more about Kaulkin Ginsberg at www.kaulkin.com.

LATEST BLOGS

The American Health Care Act: Potential Effects on ARM

March 20, 2017

Seven years after former President Barack Obama signed his signature bill, The Patient Protection and Affordable Care Act (ACA), there may actually be a repeal and replacement bill, hopefully fixing some of the problems incurred through the ACA. However, It's not clear whether this new bill will correct all of the problems associated with the ACA without creating a few new problems of its own. ....

» see this post    » all posts


Semiannual Employment Outlook for Q4 2016: Continued Optimism

March 17, 2017

Kaulkin Ginsberg's market intelligence team is optimistic about the current U.S. employment environment, specifically as it relates to the ARM industry. Overall, we believe the data suggests a significant increases in consumer spending will take place that will eventually drive debt accumulation throughout the economy, and thereby increasing revenue potential for the ARM industry.....

» see this post    » all posts


Will a Reduction in the Fed's Mortgage-Bond Holdings Impact Enterprise Business Valuations?

March 8, 2017

Since the Great Recession, key interest rates have been artificially low due to the Fed's QE plan, but as the Fed begins to sell MBS on the open market and decreases the size of its balance sheet, interest rates are expected to increase above and beyond changes in the federal funds rate. Without a doubt, this will have a significant impact on the U.S. economy, the ARM industry, and enterprise business valuations in 2017 and beyond.....

» see this post    » all posts


RECENT ANNOUNCEMENTS

ACA of Texas Publishes "Three Critical Healthcare Industry Trends for Outsourced Business Services" in its Winter 2017 Magazine

March 16, 2017

The ACA of Texas Publishes "Three Critical Healthcare Industry Trends for Outsourced Business Services" by Kaulkin Ginsberg in its Winter 2017 Magazine. Kaulkin Ginsberg details its belief that the growth in patient lending and financing programs, clinical integration networks, and physician quality reporting systems for the Centers for Medicare and Medicaid Services (CMS) could have profound effects on companies focused on servicing healthcare providers in 2017 and beyond.....

» see more




ACA of Texas Publishes "M&A Trends in the U.S. ARM Industry" in its Winter 2017 Magazine

March 15, 2017

The ACA of Texas Publishe "M&A Trends in the U.S. ARM Industry" an article by Kaulkin Ginsberg in its Winter 2017 Magazine. This article examines the key trends and developments driving M&A activity in the U.S. ARM industry by market segment.....

» see more




Mike Ginsberg Leading Panel Discussion at DBA International 20th Anniversary Conference

February 1, 2017

Mike Ginsberg, President and CEO of Kaulkin Ginsberg, will be speaking in a panel discussion on Trends in Debt Buying on Wednesday, February 8th at the DBA International 20th Anniversary Conference in Las Vegas, Nevada....

» see more