Kaulkin Ginsberg Announces the Sale of O’Currance Teleservices, Inc. to Fusion BPO Services Group
February 7, 2012 : Kaulkin Ginsberg is pleased to announce the sale of O’Currance Teleservices, Inc., a portfolio company of Riverlake Partners. O’Currance is one of the leading providers of direct response marketing telesales services in the U.S. The terms of the transaction were not disclosed. Kaulkin Ginsberg, the leading M&A and strategic advisor to the outsourced business services sector, initiated the transaction and advised Riverlake Partners.
Founded in 1994, O’Currance is based in Draper, Utah and currently supports over 300 employees.
O’Currance Inc. has a proven model of both work-at-home and brick-and-mortar agents who have provided flexibility in delivering reliable call handling capabilities and proven results for its teleservices clientele.
“We at Fusion BPO are very excited and look forward to a successful integration of O’Currance and helping O’Currance deepen its presence in direct response marketing in the U.S.,” Pankaj Dhanuka, Director, Fusion BPO Services Group.
According to Michael D. Lamm, lead M&A advisor on the transaction from Kaulkin Ginsberg, “Fusion was the ideal strategic buyer for O’Currance, as they can leverage O’Currance’s existing client base within direct response, its work-at-home agent model and operational infrastructure to generate substantial growth opportunities for the combined platform.” Kaulkin Ginsberg represented Riverlake Partners, a private equity firm based in Portland,Oregon on this transaction.
The acquisition will further strengthen the marketing foothold of Fusion BPO Services in the U.S. with a wide client-base spanning multiple verticals including customer service, infomercials, telecommunications, etc.
Fusion BPO Services Group aims to maintain its track record of acquiring and integrating successful companies in Canada and the U.S.
“Integrating O’Currance’s direct response platform with Fusion BPO Services’ outsourcing capabilities within their combined market verticals provides a great opportunity for both companies to become more efficient and deliver better quality services to their customers”, says Kishore Saraogi, Director, Fusion BPO Services Group.
For more information on M&A activity within the outsourced business services sector, click on the following link to view Kaulkin Ginsberg’s Q4 2011 M&A Report
About Kaulkin Ginsberg
Headquartered in Rockville, MD with a satellite office in Philadelphia, PA, Kaulkin Ginsberg is the leading source of M&A, strategic advice, and timely information for outsourced business services companies since 1989. The firm has completed over 135 transactions representing nearly $3.5 billion in shareholder value for a variety of clients – from small family businesses to Fortune 500 companies. For more information about Kaulkin Ginsberg, visit www.kaulkin.com
About Fusion BPO Services
Fusion BPO Services is a leading outsourcing service provider based in Canada Montreal. Its end to end outsourcing solutions include call center services, telemarketing and lead generation services, along with web marketing and development. Fusion BPO Services has call centers across four countries – the United States, Canada, India and the Philippines. The decade-long work experience makes Fusion BPO Services a preferred destination for reputed clients as well as startups. For further information, visit www.fusionbposervices.com
About O’Currance Teleservices, Inc.
O’Currance Telservices, Inc. is a leading provider of outsourced, inbound telesales based in Draper, Utah. Founded in 1994, O’Currance Inc.has over 300 employees across the globe. With over 14 years of experience, it has created a niche for itself in the Direct Response Marketing industry. For further information, log on to www.ocurrance.com
About Riverlake Partners
Riverlake Partners, LLC is a private equity firm focused on leveraged control growth investments in small, profitable companies. We target established industrial and consumer products manufacturing and business service firms, typically with enterprise values of $15 million to $60 million. Riverlake is headquartered in Portland, OR. For more information about Riverlake Partners, visitwww.riverlakepartners.com
The American Health Care Act: Potential Effects on ARM
March 20, 2017
Seven years after former President Barack Obama signed his signature bill, The Patient Protection and Affordable Care Act (ACA), there may actually be a repeal and replacement bill, hopefully fixing some of the problems incurred through the ACA. However, It's not clear whether this new bill will correct all of the problems associated with the ACA without creating a few new problems of its own. ....» see this post » all posts
Semiannual Employment Outlook for Q4 2016: Continued Optimism
March 17, 2017
Kaulkin Ginsberg's market intelligence team is optimistic about the current U.S. employment environment, specifically as it relates to the ARM industry. Overall, we believe the data suggests a significant increases in consumer spending will take place that will eventually drive debt accumulation throughout the economy, and thereby increasing revenue potential for the ARM industry.....» see this post » all posts
Will a Reduction in the Fed's Mortgage-Bond Holdings Impact Enterprise Business Valuations?
March 8, 2017
Since the Great Recession, key interest rates have been artificially low due to the Fed's QE plan, but as the Fed begins to sell MBS on the open market and decreases the size of its balance sheet, interest rates are expected to increase above and beyond changes in the federal funds rate. Without a doubt, this will have a significant impact on the U.S. economy, the ARM industry, and enterprise business valuations in 2017 and beyond.....» see this post » all posts
ACA of Texas Publishes "Three Critical Healthcare Industry Trends for Outsourced Business Services" in its Winter 2017 Magazine
March 16, 2017
The ACA of Texas Publishes "Three Critical Healthcare Industry Trends for Outsourced Business Services" by Kaulkin Ginsberg in its Winter 2017 Magazine. Kaulkin Ginsberg details its belief that the growth in patient lending and financing programs, clinical integration networks, and physician quality reporting systems for the Centers for Medicare and Medicaid Services (CMS) could have profound effects on companies focused on servicing healthcare providers in 2017 and beyond.....
ACA of Texas Publishes "M&A Trends in the U.S. ARM Industry" in its Winter 2017 Magazine
March 15, 2017
The ACA of Texas Publishe "M&A Trends in the U.S. ARM Industry" an article by Kaulkin Ginsberg in its Winter 2017 Magazine. This article examines the key trends and developments driving M&A activity in the U.S. ARM industry by market segment.....
Mike Ginsberg Leading Panel Discussion at DBA International 20th Anniversary Conference
February 1, 2017
Mike Ginsberg, President and CEO of Kaulkin Ginsberg, will be speaking in a panel discussion on Trends in Debt Buying on Wednesday, February 8th at the DBA International 20th Anniversary Conference in Las Vegas, Nevada....