Kaulkin Ginsberg Announces the Sale of O’Currance Teleservices, Inc. to Fusion BPO Services Group

O’Connor-Ravell Associates, Inc. was acquired by Commercial Collection Corporation of New York February 7, 2012 : Kaulkin Ginsberg is pleased to announce the sale of O’Currance Teleservices, Inc., a portfolio company of Riverlake Partners. O’Currance is one of the leading providers of direct response marketing telesales services in the U.S. The terms of the transaction were not disclosed. Kaulkin Ginsberg, the leading M&A and strategic advisor to the outsourced business services sector, initiated the transaction and advised Riverlake Partners.

Founded in 1994, O’Currance is based in Draper, Utah and currently supports over 300 employees.

O’Currance Inc. has a proven model of both work-at-home and brick-and-mortar agents who have provided flexibility in delivering reliable call handling capabilities and proven results for its teleservices clientele.

“We at Fusion BPO are very excited and look forward to a successful integration of O’Currance and helping O’Currance deepen its presence in direct response marketing in the U.S.,” Pankaj Dhanuka, Director, Fusion BPO Services Group.

According to Michael D. Lamm, lead M&A advisor on the transaction from Kaulkin Ginsberg, “Fusion was the ideal strategic buyer for O’Currance, as they can leverage O’Currance’s existing client base within direct response, its work-at-home agent model and operational infrastructure to generate substantial growth opportunities for the combined platform.” Kaulkin Ginsberg represented Riverlake Partners, a private equity firm based in Portland,Oregon on this transaction.

The acquisition will further strengthen the marketing foothold of Fusion BPO Services in the U.S. with a wide client-base spanning multiple verticals including customer service, infomercials, telecommunications, etc.

Fusion BPO Services Group aims to maintain its track record of acquiring and integrating successful companies in Canada and the U.S.

“Integrating O’Currance’s direct response platform with Fusion BPO Services’ outsourcing capabilities within their combined market verticals provides a great opportunity for both companies to become more efficient and deliver better quality services to their customers”, says Kishore Saraogi, Director, Fusion BPO Services Group.

For more information on M&A activity within the outsourced business services sector, click on the following link to view Kaulkin Ginsberg’s Q4 2011 M&A Report

About Kaulkin Ginsberg
Headquartered in Rockville, MD with a satellite office in Philadelphia, PA, Kaulkin Ginsberg is the leading source of M&A, strategic advice, and timely information for outsourced business services companies since 1989. The firm has completed over 135 transactions representing nearly $3.5 billion in shareholder value for a variety of clients – from small family businesses to Fortune 500 companies. For more information about Kaulkin Ginsberg, visit www.kaulkin.com

About Fusion BPO Services
Fusion BPO Services is a leading outsourcing service provider based in Canada Montreal. Its end to end outsourcing solutions include call center services, telemarketing and lead generation services, along with web marketing and development. Fusion BPO Services has call centers across four countries – the United States, Canada, India and the Philippines. The decade-long work experience makes Fusion BPO Services a preferred destination for reputed clients as well as startups. For further information, visit www.fusionbposervices.com

About O’Currance Teleservices, Inc.
O’Currance Telservices, Inc. is a leading provider of outsourced, inbound telesales based in Draper, Utah. Founded in 1994, O’Currance Inc.has over 300 employees across the globe. With over 14 years of experience, it has created a niche for itself in the Direct Response Marketing industry. For further information, log on to www.ocurrance.com

About Riverlake Partners 
Riverlake Partners, LLC is a private equity firm focused on leveraged control growth investments in small, profitable companies. We target established industrial and consumer products manufacturing and business service firms, typically with enterprise values of $15 million to $60 million. Riverlake is headquartered in Portland, OR. For more information about Riverlake Partners, visitwww.riverlakepartners.com

LATEST BLOGS

Possible H-1B Visa Reform on the Horizon will Impact the ARM Industry

February 24, 2017

Human capital is a crucial aspect of efficient and innovative business processes, as well as a country's long-term growth potential. As such, the implications associated with changing the existing H-1B visa program structure will have far reaching consequences on all industries, including the outsourced business services. ....

» see this post    » all posts


Establishing Value Before Going to Market

February 1, 2017

Kaulkin Ginsberg recommends business owners establish a realistic value for their business before going to market. This ensures we are on the same page with our clients, and avoids causing undo stress to the management team by starting and stopping a sale process....

» see this post    » all posts


Check Payments: A Dying but Meaningful Market

January 19, 2017

Before the 21st century, collecting bad checks was one of the largest sources of new business for debt collection agencies. Innovations in fintech are continually changing consumers' transaction modes through the use of advanced technologies like mobile payment systems, and checks are becoming increasing rarer as a means of noncash payments. We examine trends within checking and discuss how changes in this market will affect the ARM industry. ....

» see this post    » all posts


RECENT ANNOUNCEMENTS

Mike Ginsberg Leading Panel Discussion at DBA International 20th Anniversary Conference

February 1, 2017

Mike Ginsberg, President and CEO of Kaulkin Ginsberg, will be speaking in a panel discussion on Trends in Debt Buying on Wednesday, February 8th at the DBA International 20th Anniversary Conference in Las Vegas, Nevada....

» see more




Spring 2017 Research Fellowship Program Analyzes International Outsourced Business Services

February 1, 2017

Kaulkin Ginsberg, the leading consultancy and M&A advisory firm for the outsourced business services (OBS) industry, began the eighth semester of its Research Fellows Program on January 30th in conjunction with the University of Maryland, College Park's Department of Economics. Fellows will be analyzing and developing market research reports on the German, U.K., Australian, and Canadian OBS industries, with a particular focus on collection agencies and call centers.....

» see more




Kaulkin Ginsberg Releases the Healthcare RCM Overview

November 1, 2016

This report provides analyses of the current and anticipated challenges facing the healthcare market, trends facilitating growth, and an outlook for the future.....

» see more