Industry Focus

Since 1991, Kaulkin Ginsberg has been dedicated to advising the owners and executives of outsourced business services (OBS) companies on how best to achieve their growth and exit objectives. While the vast majority of our clientele has been headquartered in North America, we support the needs of our clients globally.
Our advisory services are specifically geared toward privately owned companies typically with revenues ranging from $5 to more than $100 million.  Our clients effectively leverage people, processes and technology to deliver superior service and shareholder returns.  

We have advised OBS companies with a wide array of service offerings, however there are three core OBS industries that the vast majority of our clients support:

Accounts Receivable Management (ARM) – Purchasing and all stages of collecting delinquent/charged-off consumer, commercial and government debt

Revenue Cycle Management (RCM)– Handling patient eligibility, transaction processing, and claims management needs of healthcare clients

Customer Relationship Management (CRM) – Developing and managing customer relationships via outbound and inbound call center services

As our clients and their core industries continue to evolve, so too do our service offerings and expertise. We are excited about the opportunities that exist within the OBS sector and are committed to maintaining our specialization for decades to come!

 

LATEST BLOGS

What Happens When a Whale Gets Swallowed?: The Potential Sale of Tenet Healthcare Could Significantly Impact U.S. ARM Companies

September 21, 2017

One of the largest players, Tenet Healthcare, announced last week that it is exploring alternatives, including a potential sale. What impact will a transaction involving one of the largest for-profit hospital systems have on the ARM industry? Let's take a look.....

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The Accounts Receivable Management Industry Deserves Greater Support

September 19, 2017

According to numerous studies by universities and government agencies, the accounts receivable management industry is critically important to the success of the U.S. credit economy the largest in the world. However, the ARM industry, unlike many other industries, does not receive the most favorable endorsements from regulators or the media, despite its importance to the U.S. economy.....

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The Economy's Effect on the ARM Industry: The KG Prime Index

September 13, 2017

Fluctuations in the U.S. economy can significantly affect the performance of the ARM industry. Although numerous indicators interact with the industry's many segments, certain variables are far more impactful than others. Taking our analysis of the aforementioned economic variables and their interaction with the ARM Industry a step further, Kaulkin Ginsberg's market research team developed The KG Index with the goal of examining the effects of these economic variables on the ARM industry relative to a base period of Q4 2007. ....

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RECENT ANNOUNCEMENTS

Kaulkin Ginsberg Company to Release Exclusive and Comprehensive Index

September 13, 2017

Kaulkin Ginsberg Company will release an exclusive and comprehensive index detailing the economy's effect on the ARM industry. ....

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The Kaulkin Ginsberg Fall 2017 Fellowship Semester Begins

September 12, 2017

Kaulkin Ginsberg Company, in conjunction with the University of Maryland, College Park's Department of Economics, began its fall 2017 fellowship semester earlier this month for the fourth year.....

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Kaulkin Ginsberg Announces the Acquisition of Remit Corporation by Eastern Revenue

August 17, 2017

Kaulkin Ginsberg Company announced today the acquisition of Remit Corporation, a well-established regional collection agency founded by Harry Strausser III, and based in Bloomsburg, Pennsylvania, by Eastern Revenue, Inc.....

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